Arvest Bank Offers Assistance to Customers Affected by Shutdown

Wednesday, January 09 at 04:00 PM
Category: Arvest News

Arvest Bank wants to advise any loan customers dealing with a reduction in income due to the current government shutdown that help is available for those who need assistance. Customers who have concerns about their loan obligations are encouraged to contact the bank during normal business hours to discuss their options.

  • Any affected Arvest Mortgage customers can call (800) 232-5524 or visit the Arvest website to learn more about hardship assistance due to the shutdown, natural disasters or other loss of income.
  • Arvest customers with concerns about other Arvest personal loan types (auto, home equity, debt consolidation, etc.) are encouraged to call (855) 303-5479. 
  • Arvest consumer and business credit card customers should call (800) 356-8085.
  • Business customers with business and/or commercial loans should contact their local Arvest banker.

Arvest Bank understands the uncertainty created by an interruption of income by situations like this, and is committed to helping those customers who need assistance through this difficult time.

 

Tags: Arkansas, Credit Cards, Debt, Kansas, Lending and Financing, Missouri, Oklahoma
 

Kennedy Hired by Arvest Private Banking

Friday, January 04 at 08:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce it has hired Andrea Kennedy as a vice president and private banker.

Kennedy has 15 years of industry experience, including 13 at Arvest. She worked in private banking and commercial lending during a previous stint at Arvest.

In her new role, Kennedy will analyze and evaluate Arvest Private Banking client relationships to determine the products, services and strategies that would most benefit the client in meeting their financial goals. She will be based out of the Arvest location at 516 E. Millsap.

“We are very excited to have Andrea back and on the Arvest Private Banking team in Fayetteville,” senior vice president and Arvest Private Banking manager Xochitl Baxter said.

Kennedy holds an Arkansas insurance license and is Series 7- and Series 66-licensed. She lives in Springdale with her husband and their three children.

Tags: Arkansas, Arvest
 

Arvest Bank Names Ogden Area Loan Manager

Thursday, January 03 at 08:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce Levon Ogden has been promoted to senior vice president, area loan manager after recently being hired back to Arvest in Fayetteville. He is based out of the Arvest branch located at 2761 E. Mission Blvd.

Ogden has 17 years of banking experience, beginning as a banker trainee with Arvest in 2001. He was promoted to commercial lender in 2004 and served in that capacity until 2014. He returned to Arvest as a commercial lender in November.

“We are glad to have Levon back on our team here in Fayetteville, as he is a tremendous asset for our customers and the community,” Arvest senior vice president, commercial loan manager Gene Gates said. “His expertise and experience is invaluable.”

Ogden earned a bachelor’s degree in agriculture business at the University of Arkansas. Additionally, he has completed multiple training courses associated with the Arkansas Bankers Association and Risk Management Association.

Ogden currently serves as a board member for the Donald W. Reynolds Boys and Girls Club, a committee member for the Fayetteville Chamber of Commerce’s Leadership Fayetteville program, and a member of the Goshen Planning Commission, among other civic endeavors. He lives in Fayetteville with his wife and their twins.

Tags: Arkansas, Arvest, Fayetteville
 

Arvest Bank Announces Gates Promotion

Wednesday, January 02 at 08:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce Gene Gates has been promoted to senior vice president, commercial loan manager.

A 34-year veteran of the banking industry, Gates joined Arvest in 2014 and most recently served as senior vice president, area loan manager. In his new role, Gates is responsible for the origination, evaluation, approval processing, closing and servicing of commercial loans.

“This is a well-deserved move for Gene,” said Craig Shy, executive vice president, loan manager for Arvest in Fayetteville. “His experience and track record is commendable, and we look forward to great things from Gene in the years to come. He will serve our customers well.”

Gates earned a bachelor’s degree in business at the University of Arkansas – Monticello. He is an active member serving on multiple committees for the Fayetteville Chamber of Commerce and has held office with Ducks Unlimited among other civic endeavors.

Gates and his wife, Amanda, have two adult children and live in Fayetteville.

 

Tags: Arkansas, Arvest, Fayetteville
 

Arvest Bank Announces New Executive Positions

Wednesday, December 19 at 09:00 AM
Category: Arvest News

Arvest Bank is pleased to announce Rodney Shepard and Laura Andress have been named to newly created positions that focus on the experiences of both its customers and associates.

Shepard, previously president and CEO for Arvest in Fort Smith and the River Valley, will serve as the Chief Customer Experience Officer (CXO), effective Jan. 1. In his new role, Shepard will be responsible for maintaining a strong relationship between Arvest and its customers, and managing the overall day-to-day experience for customers and associates. Specifically, he will work with management at all levels to maintain a consistent, customer-first mentality across the bank’s physical and digital channels.

Andress, currently executive director of group human resources, will assume the title of Chief People Officer (CPO) on Jan. 1. Among other duties, Andress will be responsible for developing and executing a human resource plan of action in support of Arvest’s strategic direction. Andress will work specifically in the areas of succession planning, talent management, organizational and performance management, training and development, benefits and compensation, and associate communication.

Shepard has been with Arvest Bank for more than 25 years, and is being replaced as president and CEO in Fort Smith and the River Valley by Roger Holroyd. Shepard earned an associate degree at Carl Albert Junior College, a bachelor’s degree in management at Northeastern State University, and a master’s degree in business administration from Webster University. Additionally, he is a graduate of the Graduate School of Banking at LSU and the Mid South School of Banking at Christian Brothers University.

Shepard currently is a member of the board of directors for Mercy Health Fort Smith Communities, the University of Arkansas – Fort Smith Foundation, the Fort Smith Boys and Girls Club, and also serves on the Community Bankers Council for the American Bankers Association. Among other civic endeavors, he is a past chairman of the board for the Fort Smith Regional Chamber of Commerce, has worked on behalf of the United Way, the Fort Smith Riverfront Blues Society, the Single Parent Scholarship Fund, and was presented the Carl Albert State College Distinguished Alumni Award in 2006. Shepard and his wife, Lisa, live in Fort Smith and have two children.

Andress joined Arvest in 2004 – following 13 years as an attorney and partner at a Fayetteville law firm – to become director of group human resources. She earned both a bachelor’s degree in psychology and a law degree at the University of Arkansas. During her time as an attorney, Andress was licensed by the United States District Court for the Eastern District of Arkansas, the United States District Court for the Western District of Arkansas, and the United States Court of Appeals for the Eighth Circuit.

As director and executive director of human resources at Arvest, Andress has been charged with managing risk and building programs to develop talent and increase communication and associate engagement across the organizational footprint. Andress lives in Springdale and has two children.

Tags: Arkansas, Arvest, Kansas, Missouri, Oklahoma

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